Customer Service
Contact Us
Pilot Corporation Of America
Attn.: Consumer Services
3855 Regent Blvd.
Jacksonville, FL 32224
Business Hours: 7:30 AM - 3:30 PM EST
904-565-7600


* To help us better assist you, please include the Pilot Pen model or pen type for your inquiry. If this concerns an order placed on the Pilot Pen website (www.pilotpen.us), please also include your order number. We do not have access to order information placed through third party or other online retailers.
Copyright © 2026 Pilot Corporation of America. All Rights Reserved. This site is governed solely by applicable U.S. laws and governmental regulations. Please see our Privacy Policy. Use of this site constitutes your consent to application of such laws and regulations and to our Privacy Policy. Your use of the information on this site is subject to the terms of our Legal Notice . Contact Us with any questions or search this site for more information.